Privacy

Who we are

Run the Play is a baseball and softball situations trainer for youth teams, at runtheplayapp.com. It’s run by Saw Tech Solutions LLC, a Texas company. Questions about this policy go to info@runtheplayapp.com.

What we keep about players

• A name and a sign-in: the name the coach or player typed (usually a first name), a username, and a PIN. The PIN is stored scrambled so nobody, including us, can read it back.
• Their team, and the team’s colors and logo if the coach added them.
• How they’re doing in the app: which plays they ran, their answers and scores, streaks, badges, today’s play answers, Speed Rounds and duels, batting practice and base running in VR, and when they last used the app.
• Game stats, if the coach adds them: a coach can upload their team’s season stats from GameChanger (like batting average or strikeouts) and a jersey number. Teammates can see these on the team page.
• Phone alerts, if the player turns them on: a code from the phone’s browser or from our app that lets us send a notification. It doesn’t include a phone number.

What we keep about coaches

A username, a display name, a scrambled password, the club and teams they coach, and what they create in the app: challenges, plays, plans, videos and goals. A new coach also gives us their email address (and a coach who starts a team on their own, their name), and so does anyone who writes to us. We use a coach’s email to welcome them and to reach them about their team and, from 2027, its plan. That includes up to two reminders when a coach hasn’t opened the app in a while, which they can stop from the link in any of them. We keep a record of each email we send a coach: when, which kind, and whether it went out. A coach who ticks the box for our coach newsletter gets that too, and can leave it from the link in any of its emails or by writing to us. Players never see a coach’s email.

Paying for a plan

From 2027, plans are invoiced by Saw Tech Solutions LLC from its billing system. It keeps who pays for each club (a name, an email address, and a postal address if given), with the club’s invoices and payments. To bill a club and mark its teams paid, Run the Play and that system share the club’s name, its teams’ names, how many players each team has, and whether each team is paid. They never share a player’s name or anything else about a player.

Coaches who sign up or write to us

When a coach starts a team, or a coach or club writes to us through the contact form, their name, email address, team or club name, how many teams they expect, and what they wrote go to Saw Tech Solutions LLC’s billing system as a lead, so we can follow up and send a quote for their plan. A coach who starts a team also sends where their visit came from (see “On this device” below), which we see with their sign-up and on the lead. Nothing about players goes with it.

Who can see it

• Teammates see names, jersey numbers, leaderboards, ranks and game stats for their own team only. They never see another team’s players.
• The team’s coach, and the club admin, see everything about their own players’ use of the app.
• Parents see their own player’s progress through a parent link that the player or coach sends them. It’s read-only, and making a new link switches the old one off.
• A TV link from the coach’s whiteboard or lineup shows only that screen: the whiteboard, or the lineup with players’ names and jersey numbers. Anyone with the link can see it while the coach has the screen open, and it stops working when the coach closes it.
• The people who run Run the Play can see everything, to keep it working and to answer help requests.

Services we use

• Supabase stores the app’s data, and Vercel serves the website. Both keep it on their own secure servers for us, and use it only to run the app.
• Vercel Web Analytics counts which pages get visited, the country and the kind of device. It sets no cookies, doesn’t know who anyone is, and never sees a player’s name, answers or parent link.
• Anthropic (the maker of Claude) writes the short reasons behind each play, like why the catcher backs up 1st. We send it only the play itself: where the runners are, how many outs, and each fielder’s job. We never send a player’s name, username, team, answers or anything else about who they are. The reasons are saved and shown to every team that runs the same play. Under Anthropic’s commercial terms, it doesn’t use what we send to train its models.
• Resend sends our emails: the welcome email to a new coach, reminders to a coach who hasn’t opened the app in a while, the coach newsletter, and the messages sent from the contact form. It sees the email address and what the email says.
• Saw Tech Solutions LLC’s billing system keeps what it takes to bill a coach or club: their name, email, club or team name, how many teams will use Run the Play, and its invoices and payments. It never sees a player.
• Stripe takes payments when a coach or club pays an invoice online, by card or bank transfer. Card and bank details go straight to Stripe; we never see or keep them. It never sees anything about players.
• YouTube plays any video a coach shares, through YouTube’s privacy-enhanced mode. It loads only when someone taps to watch.
• Apple, Google or Mozilla deliver phone alerts, if they’re turned on. They see only the alert’s text.

Players under 13

Run the Play is made for youth teams, so many players are under 13. That’s why we ask for so little: no email, no last name, no photo, no contact details. Players are added by their coach, or join with a team code their coach gives out.

Before any player can join a team, its coach must confirm in the app that they told every player’s parents about Run the Play and the parents said OK. We keep when they confirmed and who confirmed it. A parent can see what we have about their player, have it corrected, or have it deleted at any time by emailing info@runtheplayapp.com or by asking the coach. We’ll act on it within 30 days, and usually much sooner.

Deleting information

When a coach deletes a player, or a team or club is deleted, everything about that player (scores, answers, stats, alerts and parent links) is deleted with them. Players and coaches can also delete their own account in the app: players under Me, coaches under Team settings. You can also email us and we’ll delete it for you. Our database keeps daily backups for 7 days, so a deleted copy is fully gone after that. Invoices and payments are kept in the billing system for as long as tax and accounting rules require, even after a club is deleted.

On this device

The app remembers who’s signed in, and a few settings like your Play Now choices, in the phone’s own storage. It’s cleared by signing out or clearing the browser. When a visit starts from a link on another site or app, the browser also keeps a note of where it came from: the site (like Facebook or Google), the utm_ tags on the link, whether it was an ad, which app’s built-in browser opened it, the page it landed on, and when. The note has no name in it. It stays on the device, and clearing the browser clears it; if a coach starts a team from that browser, it goes with the sign-up. We don’t use advertising or tracking cookies.

Changes

If we change what we keep or who can see it, we’ll update this page and the date at the top first.